Question 1

How long does a full brand project take?

Accepted Answer

Most Signature engagements run six to ten weeks from kickoff to launch. Brand Starters can move in two to three. We'll give you an honest timeline before we begin.

Question 2

Do you work with clients outside the US?

Accepted Answer

Always. We're registered in Wyoming but work with founders worldwide, in five languages, across time zones. Remote collaboration is how we're built.

Question 3

Can we start with just a logo or just a website?

Accepted Answer

Yes. Engage a single discipline or the full system. Because everything is designed to connect, you can start small and grow without redoing the foundations.

Question 4

Who actually does the work?

Accepted Answer

A senior, hands-on team — the people who plan your brand are the people who design and build it. No juniors learning on your budget.

Question 5

What do you need from us to start?

Accepted Answer

A conversation. We'll guide you through a short discovery, and the clearer you can be about your goals and audience, the sharper the work will be.

Question 6

Do you offer ongoing support after launch?

Accepted Answer

Yes — many clients stay on a light retainer for content, iteration and advice. We'd rather be your long-term partner than a one-off vendor.

Question 7

What does a branding agency do?

Accepted Answer

A branding agency shapes how the world sees your business. At SilkenScript, we handle strategy, visual identity, web design, content and launch — so your brand looks credible and performs from day one.

Question 8

How much does branding cost for a small business?

Accepted Answer

Our Brand Starter begins at $890 and covers positioning, logo, guidelines and a landing page. Most founders investing in a full brand and website budget $2,900–$15,000. We scope to your goals, never upsell.

Question 9

What is the difference between brand strategy and brand identity?

Accepted Answer

Brand strategy is the thinking — who you are, who you serve, why you matter. Brand identity is the visual expression — logo, colour, typography and rules that make you recognizable. We do both, in that order.

Question 10

How long does it take to rebrand a company?

Accepted Answer

A focused rebrand typically takes six to ten weeks. A lighter refresh can move faster. The key is clarity upfront — the sharper your brief, the smoother the process.

Question 11

What industries do you specialize in?

Accepted Answer

We work with tech startups, non-profits, food and beverage, professional services and creative businesses. Our strength is cross-border brands that need to feel local everywhere they land.

Question 12

Do you offer payment plans for branding projects?

Accepted Answer

Yes. We split most projects into milestone payments — typically 50% to begin, 25% at design approval and 25% at launch. Flexible plans are available for retainer and Bespoke engagements.

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